1. Right of Withdrawal

The consumer has the right to withdraw within 14 days after receiving the product.

2. Cases Where the Right of Withdrawal Cannot Be Exercised

• Custom-made products
• Hygiene products
• Used products

3. Return Conditions

• The product must be unused
• The original packaging must be preserved

4. Return Process

Return requests can be initiated via:

📧 in**@**********ch.com
📞 +90 216 415 96 64

5. Refund

After the return is approved, the payment will be refunded within 14 days.